Legal and Privacy

Privacy Policy

Protecting your private information is important to us. This Statement of Privacy applies to A-Pets-Life.com and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to APL include A Pet’s Life and A-Pets-Life.com. The APL website is an ecommerce site. By using the APL website, you consent to the data practices described in this statement.

Information Collection and Use
APL does not sell, rent, or otherwise provide your personally identifiable information to third parties. APL collects certain information from visitors and registered users at several different places on our website in order to process orders and better serve you. If you purchase APL’s products and services, we collect billing and credit card information through a third party company. We use Authorized.Net to process your credit card payment. They do not retain, share or store your personal information. This information is used to complete the purchase transaction.

If you so choose to submit a user name and password, this information will remain confidential. We may gather additional personal or non-personal information in the future. Information about your computer hardware and software may be automatically collected by APL. This information can include your IP address, browser type, domain names, access times and search engine information. This information is used for the operation of the service, to maintain quality of service, and to provide general statistics regarding use of the APL website.

APL collects and uses your personal information to operate its website and deliver the products and services you have requested. APL may keep track of the pages our users visit within APL in order to determine what APL products and services are the most popular. Your APL account is password protected. You are responsible for keeping your login information and account information secure.

APL may need to disclose personally identifiable information when required to by law, such as to comply with a court order, subpoena or other judicial proceeding.

Cookies
The APL website may use cookies to help you personalize your online experience. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can disable cookies if you prefer. If you choose to disable cookies, you may not be able to fully experience the interactive features of the APL site. We do not share any information with any third party sites.

Security
Our website operates with a Secure Sockets Layer (SSL) certificate provided by Comodo, an industry leader in online security. The information exchanged during checkout is encrypted using this SSL protocol.

Changes to this Statement
APL will occasionally update this Statement of Privacy to reflect company and customer feedback. APL reserves the right to modify this Privacy Policy at any time without prior notice. APL encourages you to periodically review this Statement to be informed of how APL is protecting your information.

Contact Information
APL welcomes your comments. You may email us at info@a-pets-life.com.

RIPPER'S earthly remains deserved a special place. Your urn was that place. On a scale of 1 to 5, our experience with A Pet's Life was a 6! – Burt and JoAnna, NH
The main reasons we purchased from A Pet's Life: the cost and quality were better, free shipping and the design was exactly what we were looking for. – Jeffrey, FL
I appreciate so much the thoughtfulness of your website and the way it is laid out to help us during loss of our beloved 4 legged child, DeeOGee. – Randy, FL
I was very happy with the urn I bought. It is well made and exactly what I was looking for [MDF Photo Urn]. Your customer service department is pleasant and professional. Thank you for making Fred's passing a little easier. – David, FL
I thought your site was easy to navigate, and the price and product style were the main reasons for choosing A Pet's Life. – Brett, FL
I was able to find exactly what I needed.  The descriptions of all the choices were superb and made it very easy to make a choice knowing it would be just the right size since this was a gift for a friend who had lost her sweet baby cat. It was exactly like the picture that was shown on-line. – Carol, MO
I found the beautiful marble urn on your site at an affordable price. Quality wasn't sacrified. I was pleased beyond my expectations when we removed the urn.  The marble is absolutely beautiful and the personalization is perfect. – Linda, TX
I ordered an urn when I lost my 14 yr old lab - it is absolutely beautiful and a great way to honor him. Although the loss of my dear friend has been beyond difficult, the urn offers a perfect memorial. – Victoria, CT
I selected your site as it had the best selection and was laid out the most attractively. Your product was exactly the high-quality product I needed to preserve her memory with. The quality of service delivered meant a great deal to me in my time of grieving. – Mary
Thank you so much for providing an affordable, yet dignified way to remember my pet. – Leah
I wanted something that reflected my dog and I was looking for dignity and beauty. I love the design that I chose. I keep the urn on the mantle piece in our great room and it is a lovely ornament. – Kathy
Rate a 5, customer service was very good. Had a nice selection of pleasant looking urns. – Robert, HI
The script came out Perfect and I appreciate all your help and patience on the order. My Sadi will be quite content with her new home. Much thanks... – Pam, FL
The package arrived today. They're perfect. Thank you! – Carol, WI
Your products are amazing. I was really impressed by the careful shipping and quality of the products. – Lexie, TX
The product matches the color and description from the website. The site navigation was easy. 5 out of 5! – Charles
I received my product in a timely manner in perfect conditions with the right design. It was exactly as it was described. Thank you!  – Charlie
I received my urn last week and I cried uncontrollably it is so perfect, so beautiful and perfect. I can't imagine anyone wanting to go anywhere else for a pets urn. I gave your company name and number to my Vets office. May God bless your company and the extraordinary work that you do. Thank you.  – Dia
I did a lot of searching and it took me a long time to find the right size urn. A Pet's Life had it! The staff were understanding and compassionate. I made my initial order in haste and needed to make some changes. They were very accommodating and helpful. It was exceptional service.  – Patricia
Every time I contacted the company someone responded very promptly and politely. They handled the orders and my request well. The photos urns are a beautiful way to remember my pets. The engraving is lovely. I do wish there was a velvet drawstring bag inside the urn.  – Carol
I checked many sites for an urn with paw prints on it. All of them were way too big for my mini dachsund. A Pet's Life had the correct size and I am extremely happy! The quality is great and I loved that they could personalize the urn. More companies need more compassionate people like Holly working for them.  – Therese
Your website describes the products very well. I would use this company again, because of the prompt delivery of the products, shipped well, and the products themselves are very well made. I was very impressed by that. Even on Amazon I have had products delivered that broke, because of poor packaging. I didn't have that problem with A Pet's Life.  – Lexie
It arrived in the mail today and it really is beautiful! Thank you for going out of your way for this. It means a lot. All the best. – Warren, Australia
I was very happy with my experience on A Pet's Life. My product matches the description and it is very high quality. I chose A Pet's Life because they had the product I wanted and I received help on the phone when I had questions. I would give you a 5 out of 5! – Jill
I am very satisfied with what I bought at A Pet's Life. The cost, free engraving and unique design was exactly what I was looking for! – Jane, South Carolina
The urn was exactly what I ordered, it was received extremely fast so I had a final resting place for Mikey when he came home. ~ Monica – Monica
We were very pleased with the. Very quick shipping, packaging and delivery. The inscription lettering was perfect. ~ Chuck – Chuck